Refund policy

We Reserve the right to rectify defective work by reprinting and shall not be liable to refund.

We will credit your account if we deem a refund should be made

If we offer to replace you must accept such an offer unless you can show clear cause for refusing to do so.

If you do opt to have work re-done by a third party without reference to us you automatically revoke your right to any remedy from us.

All defective work must be returned to us before replacement, if the subject work is not available we will assume that it has been accepted and no replacement will be provided.

Refunds will take 3 to 4 working days to complete once solopress has agreed to refund. This cannot be completed any faster.

CANCELLATION CHARGES Any costs incurred for work already carried out up to the date of written cancellation will also be charged for and deducted before any refunds are made.

If more than 15 business days have passed since we’ve approved your return, please contact us at lydiaprint@lydiadigital.co.uk.